Effective crowd management should be a year-round priority for retailers, but Black Friday and the ensuing holiday shopping season elevates the importance of crowd control. It seems like each holiday season the media reports several incidents of out of control crowds at retail locations, whether it be a swarm of customers trampling one another to… Continue Reading
How to Keep Your Business on the Nice List: Tips for Holiday Shopping Crowd Control
Effective crowd management should be a year-round priority for retailers, but Black Friday and the ensuing holiday shopping season elevates the importance of crowd control. According to a recent National Retail Federation (NRF) survey, as many as 140 million Americans plan to shop over Thanksgiving weekend, with 97 million shoppers planning to shop on Black… Continue Reading